Here’s a brilliant review from yet another customer who enjoyed a moving experience with Hannells and had some fantastic comments about one of our Case Handlers, Amanda:
“I wanted to let you know how pleased I have been with the service provided by Amanda during the recent sale of my bungalow in Chellaston.
I have been involved with selling some six properties over the past thirty years, and would like you to know that the service received during this sale has stood out. It is always a wise move by estate agencies to use progression teams … but there are team members – and team members!
We have bought and sold in various parts of the country, and often been disappointed by staff who you would seriously doubt were ever employed specifically to chase the progress of sales …………. (!)
Amanda is in a different class. She always does what she says she will do, always feeds back information timeously, takes responsibility to speak to all parties involved without expecting the client automatically to do this for themselves, and above all UNDERSTANDS the anxieties often felt by a seller, so that she can empathise, without losing her professional approach.
Amanda understands her role really well. She is a real asset to Hannells…“
Mrs S – Chellaston