Way back in 2003, Alison and I were left feeling disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, we found that the standard of estate agency in Derby and the surrounding areas was leaving a lot to be desired.
We saw a huge gap in the market and decided to take on the challenge for ourselves. Hannells was born and 20 years later, we’ve become one of Derby’s best-known, family-run businesses. And we’re still growing from strength to strength…
Joint Founding Director
In March of that year we launched Hannells from a tiny two-storey office on the High Street in Hilton. With no prior estate agency experience, we were driven by our vision of an honest, results-focused service that treated customers as people, not numbers. Our fresh approach won-over buyers and sellers across the village and word quickly spread.
Even though the local market was dominated by the large corporate chains of estate agents, our professional, knowledgeable and friendly team (all of which remain core values at Hannells to this day!) quickly carved out an impressive share of the local market. It was becoming clear that our brand of personal service and great marketing was something that homeowners across Derby really valued – and worked!
The rest, as they say, is history…
Fast-forward to today and our Derby born and bred, family-run estate agency has grown to become a well-recognised brand within the community and has been received many of the industry’s most prestigious awards as a result of our marketing, service and results.
It’s been two decades since we sold our first property and despite being Derby’s top selling estate agency for more than 15 of thoses years, we still have the same hunger and desire to not just be the best, but to be different by staying true to what Hannells has always stood for.
Both Alison and I are extremely proud to be a part of Derby, and to this day we remain humbled by the support that the local community has shown to our family business – it’s been a moving experience!
And that’s why we’ve always felt that it’s important not just to do our utmost to provide the best possible service, but to go beyond and give a little something back.
From being headline sponsor and bringing back the hugely popular “Darley Park Concert” to various charitable activities such as sleeping out for the homeless with the YMCA and our 2022 Christmas Charity Drive with Doorways Derby which resulted in hundreds of local families with financial difficulties receiving a slap-up Christmas dinner with presents for the kids – with plenty more to come!
And that’s why when you choose to work with Hannells, you can be sure that you’re choosing to work with an independent, family-run, home-grown business that values our reputation, our customers and gives back to the community that we serve.
So, thanks for stopping by to find out more about our story. If you’re anything like me, you like to know who it is you’re doing business with and now you know a little bit more about us.
I hope that we can be of service to you. The team here are ready and waiting to provide you with a moving experience…
We have a team of well over 50 people at Hannells working daily to deliver our renowned moving experiences. Here's a few of them!
"My dad has dementia, moving house was always a worry but Hannells have gone above and beyond to make sure our needs as a family are met. Communication is very clear and constant updates along the way, between both myself and my dad. I feel reassured and "
"The Chellaston Hannells team were helpful with our home purchase. Aaron Curd and Debbie Jenkins were great"
"very helpful, good understanding of requirements, easy to get on with"
"Heather was a great first point of contact for me at Hannels. She was thorough and knew her stuff! Sharon was lovely when showing people around the house and was complimentary on the appearance of the house. Eliza was also very helpful once a couple of "
"Brilliant help, very professional and always a huge help. This sale has been a long time coming and I\'m glad it was with Hannels"
"The girls at Hannells were brilliant from start to finish. Debbie Jenkins kept us updated throughout the sale. . Even got a call after we exchanged from Amy to check on us as it was an emotional time selling my mum and dad”s house. Would "