Where It All Began
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
In October of that year Hannells was launched in a tiny two-storey office on the High Street in Hilton. With no prior estate agency experience, their vision of an honest, results driven service that treated customers as people and not just another number resonated with buyers and sellers across the village.
Operating in a competitive sector which was largely dominated by the large corporate chains of estate agents, Michael and Alison quickly carved out an impressive share of the local market and it was clear that their brand of personal service and great marketing was something that homeowners across Derby really valued.
Fast-forward to today and our locally born and bred, family run estate agency has grown to become a well-recognised brand within the community. Thanks to a relentless focus on the original core values of Michael and Alison, who still play a very active role in the business to this day, we are committed to continuously improving the service we provide to buyers, sellers, landlords and tenants across Derby.
The results of our focus on excellent service are clear with Hannells now having been the top selling agent in Derby for over fifteen years and having been proud recipents of many impressive accolades and awards over the years, both locally and nationally, for customer service, sales and marketing.
Michael and Alison are still passionate about Derby and are conscious of making a contribution to the community that has served them so well. With staff taking part in numerous charity events, the sponsoring of the “Hannells Stand” at Derby County in 2016/17 and playing a huge role in helping to bring back the massively successful “Hannells Darley Park Concert”, it’s safe to say that Derby might just not be the same without us!
We’re committed to providing our customers with the same moving experience that could be found in that small, Hilton shop all those years ago and as the world seems to be focusing all its attention on technology and automation, we know that estate agency is and always will be a “people” business.
That’s why we’ll continue to deliver our unique customer focused approach and that’s why we’re able to help you get the best possible result in what is usually one of the most expensive buying and selling decisions you will ever make.
If you have a property to buy or sell, rent or let in Derby and you would like to receive a moving experience, complete the short booking form below or contact your local branch directly by clicking HERE.
"From the initial conversation and valuation through to the final sale, everyone I dealt with was professional, helpful and friendly."
"It was a massive decision for us to take, but the professional, understanding way you dealt with the whole thing was amazing and helped us to cope with it all!
You are an incredible team and from the bottom of our hearts, we Thank you”
Mr & Mrs H
"I have been involved with selling some six properties over the past thirty years, and would like you to know that the service received during this sale has stood out. It is always a wise move by estate agencies to use progression teams … but there are team members – and team members!"