We’re proud to say that Hannells are, by far, the most decorated and nationally recognised, independent estate and lettings agent in Derby. This is the result of a huge passion for what we do, great customer service, outstanding results and a daily focus on continuing to improve the service we provide to our customers…
In 2020, during the height of the pandemic, Hannells were again named as one of the best Estate Agent in the country at the prestigious EA Masters Awards. Winning the GOLD award for both sales and lettings. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2020's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In 2021, Hannells were yet again awarded GOLD awards for customer service at the annual allAgents awards ceremony. Our sales teams not only achieved the GOLD award for Derby, but also for the whole of Derbyshire! An incredible achievement and proof once again that we offer the best service, from the best team in the whole of the county.
In 2019, Hannells were named as the best Estate Agent in the country at the prestigious EA Masters Awards. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2019's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In 2019 at the same EA Masters Awards, our Lettings Team were awarded "Exceptional", putting them among the top 1.5% of Agents in the country. The team had been through the same rigorous assessments and as before, demonstrated themselves clearly to be one of the top performing Letting Agencies in the country for property marketing, results and customer service - competing against over 15,000 other Letting Agents that operate locally, regionally and nationwide.
In 2007, Hannells were awarded "Silver Winner" for the East Midlands at the Estate Agent & Letting Agent Of The Year Awards. This was an award based on the feedback of customers who had sold and completed with Hannells after they were sent out questionnaires to rate their experience of using our service.
In 2021, Hannells were again named in the top 5% of the Estate Agents in the country at the prestigious EA Masters Awards. Winning the GOLD award for another year running, for both sales and lettings. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2020's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In the same allAgents awards in 2021, our Hannells Lettings team were once again awarded GOLD awards for customer service and just like our sales teams, not only achieved the GOLD award for Derby, but also for the whole of Derbyshire! Once again going to show that we have the BEST Lettings in the whole of the county.
Hannells were awarded Gold which saw us named as the Best Medium Sized Residential Estate Agent in the East Midlands at the 2018 EA Masters Awards. The results of the rigorous mystery shopping and testing were compiled by independent industry experts the Property Academy with the support of the UK’s largest property portal, Rightmove.
In 2006 Hannells were named as the "Silver Winner" for the Midlands at the Estate Agent & Letting Agent Of The Year Awards. This was an award based on the feedback of customers who had sold and completed with Hannells after they were sent out questionnaires to rate their experience of using our service.
To find out how we’re able to get you the best possible price for your property, in the shortest time and provide you with our unique “complete moving experience” – complete the online valuation booking form below.
"Eliza has been nothing but amazing with us and keeping us updated with how everything is moving alone. Never felt more comfortable doing this process, especially as first time buyers. Thank you again Eliza"
"Hannells have been absolutely excellent throughout, keeping us up to date and moving really quickly. Emma was a delight! Really helpful and efficient. Highly recommend"
"I have had the pleasure of instructing Hannells on many of my house sales\/purchases. I am currently selling a property again through them. All of the team at Chellaston in particular are superb, friendly, helpful and nothing too much trouble. Communication is"
"From start to finish Hannels have been excellent. They made letting simple and I know that everything is completely looked after which brings total peace of mind. What ever your requirements are with properties Hannels can and will cater for. Thank "
"We are mostly through the selling experience with the Sales Chellaston branch and we are very satisfied with their professionalism, prompt and friendly attutude. Everyone has been able to deal with any and everything super quick"
"Best service received. Quick response to my emails. Perfectly explained how and what to do on any questions I had"