We’re proud to say that Hannells are, by far, the most decorated and nationally recognised, independent estate and lettings agent in Derby. This is the result of a huge passion for what we do, great customer service, outstanding results and a daily focus on continuing to improve the service we provide to our customers…
In 2020, during the height of the pandemic, Hannells were again named as one of the best Estate Agent in the country at the prestigious EA Masters Awards. Winning the GOLD award for both sales and lettings. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2020's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In 2021, Hannells were yet again awarded GOLD awards for customer service at the annual allAgents awards ceremony. Our sales teams not only achieved the GOLD award for Derby, but also for the whole of Derbyshire! An incredible achievement and proof once again that we offer the best service, from the best team in the whole of the county.
In 2019, Hannells were named as the best Estate Agent in the country at the prestigious EA Masters Awards. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2019's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In 2019 at the same EA Masters Awards, our Lettings Team were awarded "Exceptional", putting them among the top 1.5% of Agents in the country. The team had been through the same rigorous assessments and as before, demonstrated themselves clearly to be one of the top performing Letting Agencies in the country for property marketing, results and customer service - competing against over 15,000 other Letting Agents that operate locally, regionally and nationwide.
In 2007, Hannells were awarded "Silver Winner" for the East Midlands at the Estate Agent & Letting Agent Of The Year Awards. This was an award based on the feedback of customers who had sold and completed with Hannells after they were sent out questionnaires to rate their experience of using our service.
In 2021, Hannells were again named in the top 5% of the Estate Agents in the country at the prestigious EA Masters Awards. Winning the GOLD award for another year running, for both sales and lettings. Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for 2020's top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property with.
In the same allAgents awards in 2021, our Hannells Lettings team were once again awarded GOLD awards for customer service and just like our sales teams, not only achieved the GOLD award for Derby, but also for the whole of Derbyshire! Once again going to show that we have the BEST Lettings in the whole of the county.
Hannells were awarded Gold which saw us named as the Best Medium Sized Residential Estate Agent in the East Midlands at the 2018 EA Masters Awards. The results of the rigorous mystery shopping and testing were compiled by independent industry experts the Property Academy with the support of the UK’s largest property portal, Rightmove.
In 2006 Hannells were named as the "Silver Winner" for the Midlands at the Estate Agent & Letting Agent Of The Year Awards. This was an award based on the feedback of customers who had sold and completed with Hannells after they were sent out questionnaires to rate their experience of using our service.
To find out how we’re able to get you the best possible price for your property, in the shortest time and provide you with our unique “complete moving experience” – complete the online valuation booking form below.
"Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially George who showed us around, and Lorna and Michelle advising us in the buying process"
"Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the tenancy agreement, the reviewing and implementation of a rent review, and a few maintenance issues. Both are a credit to the company"
"Extremely efficient & friendly service provided by Eliza & Debbie - regular progress updates emails sent which not many other agents seem to do, highly recommended"
"Excellent! From start to finish Hannells have been fantastic, they developed an excellent customer rapport and communication was incredible. They put us at ease through such a difficult journey which led to a positive outcome! All the staff I dealt with at "
"Excellent service from Eve. Kept me informed regularly. Thank you"
"Having a fantastic experience with Hannellls as all the house I viewed was with this estate agent till I finally found the one"