The Hannells team is growing!

We’re delighted to announce the arrival of Charlotte Harris who joins our busy Chellaston branch.

Charlotte joins the team in the role of Sales Progressor and brings a wealth of experience to the role. Charlotte has already had a great career in Estate Agency, having worked for both sales and lettings in senior roles with corporate businesses.

Hannells Director Ben Brain welcomed Charlotte to the Hannells family and said “Charlotte joins our busy Chellaston team and brings a wealth of knowledge and experience of estate agency and sales progression with her. Her passion for property is evident and her customer service skills will be a great asset to the team. Sales Progressor is a role that really needs an in-depth knowledge and understanding of the sales process and Charlotte has already proved that her experience will be invaluable in guiding our clients from sale to completion”

We asked Charlotte to give us a bit more information and introduce herself.

What experience did you have in Estate Agency or other roles before joining Hannells?

I started my career in Estate Agency as a Lettings Negotiator at Frank Innes, Long Eaton. I then went on to become a Sales Negotiator at Frank Innes, Nottingham City Centre. I then moved on to Robert Ellis Estate Agents in Beeston where I worked for 3 years as a Sales Negotiator.

What made you want to work at Hannells?

I have wanted to work for Hannells for a while now as they are the leading Estate Agents in the Derby area. I moved to Derby two years ago from Nottingham and have noticed their presence in and around Derby. Hannells are extremely good at what they do and for that reason I wanted to become a part of their team.

What do you feel is key to providing excellent customer service and delivering a moving experience? 

In order to provide excellent customer service you must be knowledgeable, understanding and dedicated to delivering results. I believe the key elements of delivering a moving experience are to be consistent throughout the whole sales process, keeping your clients up to date, providing them with our extra services and being helpful at all times.

Could you share something about yourself, favourite past time, favourite sports or T.V shows etc?

I grew up dancing competitively and still have a passion for dance. I love going on sunny holidays abroad. I enjoy spending time with my family and friends – I have 4 nieces and 4 nephews which I love to spend time with.

If you had to describe yourself in a few words, what would they be?

I would say that I am bubbly, outgoing, and fun.

Welcome to the team Charlotte!